Maria Ángeles Moraga, Coral Calero, Mario Piattini, Oscar Díaz

ICEIS (1) 2007: 301-306

Abstract:

The use of Web portals continues to rise, showing their importance in the current information society. The success of a portal depends on customers using and returning to it. Nowadays, it is very easy for users to change from one portal to another, so improving/assessing portal quality is a must. Hence, appropriate quality model should be available to measure and drive portal development. Specifically, this work focuses on portlet-based portals. Portlets are web components, and they can be thought as COTS but in a Web setting. This paper presents a portlet selection model that guides the portal developer in choosing the best portlet, among a set of portlets with similar functions for specified tasks and user objectives, in accordance to five quality measures, namely, functionality, reliability, usability, efficiency and reusability, and other three characteristics not related to the quality but important to carry out the selection.

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